September 2018 Minimize
Thought-Provoking Commentary for the Lawson Software Community
Welcome to the latest issue of The LawsonGuru Letter, a free newsletter providing provocative commentary on issues important to the Lawson Software community. The LawsonGuru Letter is published by--and is solely the opinion of--John Henley of Decision Analytics.
Quote of the Issue
"There is nothing as stupid as an educated man if you get him off the thing he was educated in."
-- Will Rogers
Trending Topics
Cloud Suite on-premise or in the cloud?
We are being told by our account rep, that there aren't any "on premise" customers on version 11, Cloud Suite. Is anyone on Cloud Suite, and if so, are you hosted in the cloud or on premise? If you are in the cloud, how often is there downtime for patches, etc. Have you experienced any outages? How is response time in the system? When you have a problem, is it difficult to get the proper support from Infor? Infor is making it sound as if there are too many updates to keep up with, to continue being on prem, and it is so, so difficult to support, that us customers are just not smart enough. 

RQC approvals by activity (not by user email)
Currently, we use IPA to route REQs for approval to one specific user (via one of the index fields in RQ04) simple and effective. However, we have end users that order for different Labs/Depts that use certain activities (grants) and when the user enters the REQ it goes to just that one person and many times this approver has to forward the approval to a different user/approver because they oversee the activity/grant. Is anyone in the same situation? and using IPA to route to approver via activity being used?  

Mass Upload New Hires into GHR
We are looking to mass upload new hires into GHR. Has anyone done this? I am thinking we need to create a process flow to upload from files submitted to us. Probably should have separate files for Employee, EmployeeContact, EmployeeAddress, WorkAssignment. Is anyone else doing this? Should we be looking at something other than process flow? Any tables that I am missing and should consider?

Invoice Void Audit
I'm trying to get a list of invoices that have been voided out of our system. Oftentimes they're rebuilt, and I can't get a good list from AP135, as the void process seems to wipe the change audit for that invoice number. I'm trying to find out who and why voided the invoice in the first place, but can't get any good information, either through reports or through the database. Thanks very much for any ideas.

Worthwhile Reading
Leadership: How to Succeed as a New Manager
You've spent your career learning about IT -- network troubleshooting, programming languages, and data management. But now they want you to manage a team of people. Here are a few tips to get you started on your new journey. 
Information Week, April 4, 2018
6 most-dreaded IT projects
Patching old systems, migrating email to the cloud, unsupported compliance mandates, and ERP upgrades are some of the jobs IT pros dread most. 
CIO, June 25, 2018 
Tech Trends: Top 8 Priorities for IT
Survey data from The Hackett Group show how IT leaders are supporting the business side of their organizations. 
Information Week, April 3, 2018 
Thanks for your continued support of the LawsonGuru Letter and

John Henley
Decision Analytics
© Copyright 2018, Decision Analytics. All rights reserved.

Please share The LawsonGuru Letter in whole or in part as long as copyright and attribution are always included. 

Lawson® is a registered trademark of Lawson Software, Inc.
The LawsonGuru Letter is neither affiliated with nor sponsored by Lawson Software, Inc.  
Lawson Software, Inc. is not responsible for the content of this information.